B2B Travel Portal

Within Earth B2B is the best B2B Travel Portal Provider for travel agencies to offer the best online travel service with more than 750,000 Hotels across the globe in user-friendly B2B Travel Platform to improve customer experience and do their business better.


Within Earth Holidays is one of the best Malaysia -Turkey -Maldives – Egypt-UAE DMC ( Destination Management Company) specializing in Hotel Accommodation, Tours, Excursions, Activities, Dynamic Packages, and Group Travel Booking. We are specializing in delivering world-class online travel services to the Middle East and are now open to Global Market. Within Earth Destination Management Experts provide a wide range of online travel services in B2B Travel Portal and deliver high-quality services for B2B Travel Agents.

B2B Travel Provider

B2B Within Earth is the best B2B Travel Provider that facilitates B2B Travel Agent and Hotelier with unparalleled travel service including Hotel, Package, Transfer, Tour all in one B2B Travel Portal with White Label OTPS and global inventories to establish a strong customer base. With more than 500,000 Hotels across the globe, our B2B Travel Provider offers travel agents with the best functionality of searching and booking hotels online to maximize exposure.

Hotel Bedbank Globally

B2B Within Earth offers more than 750,000 Hotels across the globe and allow travel agent and hotelier to get access to hotel inventories from Direct Contracts and Dynamic Rates from worldwide B2B Travel Partners from Worldwide. Within Earth is the Largest Bedbank Globally with Multiple Hotel XML Suppliers and more than 1 million properties worldwide in B2B Travel Portal.

White Label OTPS

B2B Within Earth offers White Label OTPS ( Online Travel Portal Solution ) - All-In-One Travel Portal with Hotel, Flight, Tour, Transfer Module under your brand name to maximize online travel bookings and improve profitability. White Label Online Travel Portal supports both B2C/B2B Travel Platform.

B2B Within Earth XML API

B2B Within Earth XML API allows B2B Travel Agents to gain access to Within Earth Holidays' global travel inventory and provide customers with the best choice for hotels, dynamic packages, tours in B2B Travel Portal. Within Earth XML API enables travel agents to provide customers with the best travel options to plan their trip and develop the best online booking experience.

DMAS - Destination Management Alliance

Within Earth Holidays introduce for the very first time DMAS - Destination Management Alliance Solution which is a complete solution for DMC (Destination Management Companies) to grow their sales capability by offering global travel products. DMAS is valid only for DMCs having a minimum of 50 Direct Hotels contract.

WE Rewards

WE Rewards is a B2B travel loyalty programme exclusively designed for B2B Travel Agents who make hotel bookings with Within Earth. These WE Reward Points are earned on every booking made with us. The more hotel bookings you make, the more WE Points you earn.

Agent Registration

Register as an Agent with B2B Within Earth and Build your Own Package with live travel product inventory and best rates and get instant booking confirmation. Travel Agents can book a wide range of travel products and sell it to their customers and also get an option to set mark-up, create sub-agents, settle receipts and invoices with Within Earth B2B Travel Portal.

Maximize exposure

B2B Within Earth has unique strategies to maximize exposure for travel products – hotels, tours, transfers and deliver the best result which drives maximize exposure for your business and get success in the competitive travel industry.
Largest DMC in Malaysia, enabling our partners to serve best B2B Travel Portal to their customers efficiently.

Within Earth B2B is an exclusive online B2B Travel Portal for Travel Agents. This B2B Travel Portal is an Online Platform that offer access to more than 500,000 Hotels Worldwide, Dynamic Packages, Tours, Excursions, Activities with Best Rate Guaranteed.

This B2B Travel Portal is built with innovative technology facilitating travel agents to create the best trip itineraries in Multi-Language to develop personalized experiences for customers and maximize bookings and profitability for the business.

B2B Travel Portal is a booking portal with online search and book functionality that makes the travel booking process simpler and enables travel agents and travel agencies to provide customers with online travel services such as Hotels, Tours, Excursions, Transfers, Dynamic Packages in a single B2B Travel Platform and build high-quality booking experience for customers.

General Terms and conditions

Enquiries or hotel reservations and Tour Services must be through Within Earth Holidays (WITHIN EARTH). Minimum information is required in order to handle your reservation efficienly. Please advise exact :

    • Arrival/departure dates and flights details

    • Hotel, number/type of rooms and meals required

    • Guide requirements

    • Names of clients in full with gender (Mr/Mrs/Miss etc)

    • Nationality

    • All reservation requests will be confirmed by e-mail, Online Booking System


All bookings requested will be replied by email within 24 hours. If you do not receive any reply from us within these period, kindly resend your request as the message could be lost in transmission. Proof of sending is not proof of receipt.


24/7 Emergency contact:  +20233380880, +20237617548, +201111072624

[email protected]

Online chat 24/7 


Full payment must be received before cancellaiton deadline.

Failure to comply with this condition may result in the cancellation of affected reservations without prior notice. 

When making telegraphic transfers please advise us your date of remittance, your bankers and corresponding banks .

1) Foreign and personal cheques are strictly not accepted

2) Bank drafts are accepted provided they are drawn on a clearing bank. Otherwise any bank charges incurred are chargeable.

3) All outgoing bank charges including intermediary bank charges shall be borne by you. 

4) Any credit card payment made shall always be subject to incidental admin charges.

5) For credit card refund, “Refunds will be done only through the Original Mode of Payment”.


If there is any item of bona fide dispute arising out of or in connection with any booking, full details of the dispute shall be made known to WITHIN EARTH by you in writing to us before 15 days of arrival date, with proof that dispute was forwarded to WITHIN EARTH during the hotel stay or period of the services provided by WITHIN EARTH. You shall take all reasonable steps and provide all necessary information and co-operation as may be requested by WITHIN EARTH to resolve the dispute in the shortest time possible. 


After commencement of tours, no refund in full or in part will be given for services included in the programme that are not utilized.


Kindly advise the voucher number for all arrangements required to WITHIN EARTH upon confirmation. A copy of your itinerary should be accompanied with your voucher number and these items must be received by WITHIN EARTH at least 07 days prior to the arrival of your clients. Should your voucher number stipulate services other than originally required for, we reserve the right to collect the cost of such services directly from the clients unless we receive the full payment for such additional services before they are provided.


We must be notified in writing of any cancellation by email. A notice is only considered to have been served provided that an acknowledgement and acceptance by WITHIN EARTH is obtained. Proof of sending does not constitute proof of receipt nor acceptance of the cancellation notice.

Cancellation fees is charged according to the confirmed cancellation policy in the booking confirmation. You are financially obligated to follow and pay according to follow such policies specified therein, including release after cancellation arising out of your default in our terms and conditions.

Within cancellation deadline, for those booking that is no longer able to cancel without cancellation penalty, any amendment or waiver for cancellation fee or penalty is always subject to the approval of hotel accommodation provider.

Refund or amendment, including force majuere is always subject to approval of hotel accommodation provider.


Reduction per child is 50% of adult rate for daily tours and airport transfers. For packages which include meals and accommodation, the price is 75% of adult rate, provided they share the same room with two adults in a twin room with an extra bed provided. Otherwise the full adult fare applies.


In no case is the blocking of accommodation bookings for future sales permitted. 

Changes of guest name is not permited.


a general rule, only one piece of luggage and one carry-on bag will be allowed for each client. WITHIN EARTH reserves the right to collect payment directly from the clients for any additional costs incurred for transportation of the excess luggage.


WITHIN EARTH’ maximum liability shall be limited to the amount paid to WITHIN EARTH for each Booking.

You further agree and acknowledge that WITHIN EARTH acts only as an intermediary in making arrangements for the sale of FIT/GIT Products and Services on behalf of its suppliers and / or hotels and that only the hotel or other Supplier and Guest will be parties to the hotel contract under such terms as specified in the Voucher. WITHIN EARTH is therefore not obliged to and shall not deal with any complaints or defend itself against any claims brought by Guest. As such, you agrees and acknowledges that WITHIN EARTH is not liable for personal injury, illness, property damage or other loss of expense of any nature whatsoever arising directly or indirectly out of any actions of hotels, transportation company or other supplier in providing or rendering services reserved through WITHIN EARTH systems. Any such claim is limited and shall only be covered under the travel insurance that individual Guest need to purchase.


You agree to indemnify, defend and hold WITHIN EARTH harmless from and against any loss or liability, including legal expenses, arising out of any and all claims, demands, debts, damages, losses, actions, suits, expenses or costs arising out of or in connection with damage to or loss of the Customer in any way sustained or alleged to have been sustained in connection with the Travel Components under this Agreement due to any negligent act or omission on the part of your agency and/or your agency’s contractors, employees, subcontractors, representatives or agents.

In addition, the Parties acknowledge and accept that neither Party is liable to indemnify or defend the other Party against any claims, damages, consequential damages, negligence, failing, fault or omission on the part of any hotel accommodation provider, owner or controller of any Travel Component and/or any third party. 

Neither Party will be liable for any special, indirect, incidental, or consequential damages.


The jurisdictional specific terms which apply when billing & payment is made in different currency.

You agree, represent and warrant that each Within Earth Holidays entity providing one or more of the Services under Travel Services Agreement is providing its element of the Services as an independent contractor, and not as a partner or joint venturer with the other Parties; shall be only severally liable in respect of its own obligations under this Agreement; and shall not be liable in connection with the Services provided by any other Within Earth Holidays entity, whether jointly, jointly and severally or at all.

Governing Law and Jurisdiction for payment in AED currency:

  • Any purchase, dispute or claim arising out of or in connection with booking made with Within Earth Holidays that bill in AED & accepted in AED, shall be governed and construed in accordance with the laws of UAE.
  • Provision of our travel services for billing in AED, is by WITHIN EARTH HOLIDAYS FZCO (CR: 6644) with registered address P O BOX: 103, Dubai Silicon Oasis, DDP, Building A2, Dubai, United Arab Emirates.

Governing Law and Jurisdiction for payment in other currencies:

  • Any purchase, dispute or claim arising out of or in connection with booking made with Within Earth Holidays that bill in USD or MYR & accepted in USD or MYR, shall be governed and construed in accordance with the laws of MALAYSIA.
  • Provision of our travel services for billing in USD is by WITHIN EARTH HOLIDAYS LIMITED (2642184), whose registered office is at Room 601, Albion Plaza, 2-6 Grandville Road, Tsim Sha Tsui, Kowloon, Hong Kong.
  • Provision of our travel services for billing in MYR is by WITHIN EARTH HOLIDAYS SDN BHD (854439-T), whose business address is at Suite B-09-04, Block B, 9th Floor, Megan Avenue 2, Jalan Yap Kwan Seng, 50450, Kuala Lumpur Malaysia.
Privacy Policy
Who are we?

We offer a wide range of accommodation and travel booking services (Services) across our websites, channels and platforms. We refer to all of these services, together with our applications and websites as "Services" in this Privacy Notice.

For the purposes of the General Data Protection Regulation 2016/679 ("GDPR"), and to the extent that we process personal information of our B2B Partners, we are an independent "data controller". Any personal information we collect and process in this context, is necessary to enable us to manage our business relationship with our B2B Partners (Agents and Suppliers), to supply our Services and to perform our business functions and activities, including:

  • our provision of accommodation and travel booking services;
  • the facilitation of payments for accommodation and travel booking services;
  • our compliance with our policies, procedures and legal obligations.

We are firmly committed to ensuring the privacy of the personal information we collect and to maintaining safeguards to protect personal information in our care. There may be instances where your local data protection laws impose more restrictive information handling practices than the practices set out in this Privacy Notice. Where this occurs, we will adjust our information handling practices in your jurisdiction, to comply with these local data protection laws.

How we use the personal information

We collect personal information in order to manage our business relationships and continue providing our Services. Having this information enables the efficiency of our Services and allows us to continue fulfilling our obligations to our B2B Partners. Further information about the specific purposes for which we use the personal information we collect, and the legal basis of our processing for those purposes, can be found below.

To provide the Services

We use the personal information we collect to provide our Services. In the course of conducting business, we may also work with service providers that may have access to your personal data and that process the aforementioned data in the name and on behalf of us as a result of the provision of services. The aforementioned service providers of us are included, by means of example but not limited to the following sectors: Accommodation, logistics & transport, technology and IT services.

To process and facilitate transactions and payments

While we do not store any credit cards details in facilitating payment process; we will use the personal information we collect to process transactions and payments, such as payments for accommodation and travel services;

To communicate with our B2B Partners about the Services

We use contact information we collect from our B2B Partners to send transactional communications via email and within the Services, including confirming bookings, reminders of payments due, responding to questions and requests, providing customer support, and sending notices (on the basis of performing our contractual obligations, or on the basis of our legitimate interests to provide customer service to our B2B Partners) to Travel Service Provider. We also send communications during the process of Service onboarding, to help our B2B Partners become more proficient in using our Services.

To provide and improve customer support and to respond to requests

We use B2B Partner contact information to resolve issues, to respond to requests for assistance and to ensure quality assurance and security, on the basis of our legitimate interest in improving our customer support.

To comply with our legal obligations, policies and procedures

We will not disclose any personal information unless it is required by authority, law, court order or the requirement of any regulatory body, including banking and tax reporting obligations.

How we store and secure the personalinformation we collect Information storage and security

We use reasonable technical and organisational measures to secure the personal information we hold.

We use reputable data hosting service providers to host the information we collect. We take steps to ensure that any personal information we store with our data hosting service providers is adequately safeguarded (including contractual provisions, appropriate supervision and assessment where necessary).

We cannot guarantee the security of any information or data you provide online. In the event of a serious security incident involving your personal information, we will notify you and report the incident to the relevant authorities as required by applicable law.

Security of transactions

Our outsourced payment gateway for credit card payment, are PCI DSS Level 1 Certified; that imposed on businesses that store, process, or transmit payment card data. 

How long we keep your personal information

Information we collect from our B2B Partners will be retained for the duration of our contractual relationship, and for a reasonable period thereafter. We retain this information as reasonably necessary to:

  • maintain our business records (for analysis, security, tax and/or audit purposes);
  • handle any complaints or disputes regarding the Services;
  • comply with our legal obligations and protect or defend our legal rights;
  • enforce our contractual obligations and agreements; and
  • support our business operations and continue to develop and improve our Services.
  • Where we retain information for Service improvement and development, we take steps to eliminate identifiable information, and we only use the information to uncover collective insights about the use of our Services, not to specifically analyse personal characteristics.

Once personal information is no longer needed to fulfil the purpose for which it was collected, we will take reasonable steps to securely destroy or de-identify that information unless we are prevented from doing so by law. If destruction or de-identification is not possible (for example, because the information has been stored in backup archives), then we will securely store your information and isolate it from any further use until secure deletion is possible.

Changes to our Privacy Policy

We may change this Notice from time to time. We will post any changes on this page and, if the changes are significant, we will notify you by sending you an email notification. We encourage you to review this Notice whenever you use the Services to stay informed about our information practices and the ways you can help protect your privacy. If you disagree with any changes to this Notice, you will need to stop using the Services. If we make any changes to how you can exercise your individual rights, we will notify you.

Contact Us

If you have any questions about this Privacy Notice or our privacy practices, if you need to access this Privacy Notice in a different format, or if you would like to exercise your individual rights, please contact by email or phone, at: Email: [email protected]

Cookie Policy